FAQ – ROSEBROTHERS HOME
1. What materials are used in your products?
We use high-quality, durable materials such as:
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Wood: Solid or engineered wood, natural variations in grain and color may occur.
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Metal: Sturdy and rust-resistant, ideal for furniture and décor.
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Fabric & Upholstery: Soft, breathable, and easy to clean.
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Glass & Ceramics: Carefully crafted for durability and aesthetic appeal.
2. How do I choose the right size?
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Always check the product dimensions listed on the page (height, width, depth).
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Measure your available space to ensure a proper fit.
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If unsure between sizes, consider the larger option for flexibility.
3. How should I care for my products?
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Wood: Wipe with a soft, dry cloth; avoid excessive moisture or harsh chemicals.
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Fabric: Spot clean with mild soap and water; follow care instructions provided.
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Metal: Dust regularly and avoid abrasive cleaners.
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Glass & Ceramics: Clean gently with non-abrasive cloth or sponge.
4. Are your products safe?
Yes. All items meet standard home safety regulations and quality standards. We ensure that furniture, décor, and lighting are safe for everyday use.
5. How are products packaged?
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All items are securely packaged to prevent damage during shipping.
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Fragile products receive additional protective materials.
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Large or heavy items may be shipped in multiple packages.
6. Can products be used outdoors?
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Most items are designed for indoor use.
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Some wood or metal items may be suitable for covered outdoor areas; check the product description for details.
7. What if a product arrives damaged or defective?
Contact us within 7 days of delivery at support@rosebrothershome.com with photos. We will provide a replacement or refund promptly.